Q1. Can I have a sample before formal order?

A: Yes, we welcome sample order to test and check quality. Conventional samples are acceptable. But non-standard customization requires MOQ to meet.

Q2: How to ensure the Quality Assurance ?

A: CD CARBIDE Very focused On quality. To ensure quality, We will do all the relevant test items, For example, Visual Dimension Test; Mechanical examining like tensile, Elongation and reduction of area; Impact analysis; Chemical examination analysis.etc. We also have in-depth cooperation with third parties( SGS CTI TUV) to ensure quality is met.

Q3: Can you accept customize ?

A:Yes.It can be customized as per the customers’ request.

Q4: How to ensure that the goods will not be damaged during Shipping?

A: Packing is quite important especially in a case of international shipments in which consignment pass through various channels to reach the ultimate destination, so we put special concern regarding packaging.

CD CARBIDE’s pack our goods in numerous ways based on the products. We pack our products in multiple ways.

Q5:Where the raw materials come from ?

A: CD CARBIDE insists on using raw materials that is better than the normal standard ones. Although this practice will increase the cost, the excellent raw materials ensure the high reliability of   the finished products in long term, which benefits customers in real work. 

CD CARBIDE  ’s main raw material suppliers: TISCO, LISCO, BAOSTEEL, JISCO, Outokumpu, NIPPON YAKIN etc.

Q6: What are the shipping ports?

A: Under normal circumstances, we ship from Shanghai, Ningbo, Shenzhen ports, you can choose other ports according to your needs.

Q7: How long does your delivery time take? ?

A: In general, our delivery time is within 30-45 days, and may be delayed if the demand is Regular or non-standard customization, extremely large or special circumstances occur.